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What are telephones?

Our telephones page includes a wide range of mobile and home phones that are especially designed for anyone living with hearing, visual and memory impairments, or dexterity conditions, who may have difficulty using small, standard phones.

What are the benefits of telephones?

With a simpler design for mobile and home phones, you can quickly and independently call your loved ones, whether you’re at home or out and about.

What different telephones do you offer?

Home phones – the home phones we offer have large, contrasting buttons so that they are easy to see and use. They are also compatible with various hearing aids and have adjustable volume settings to suit you.

Mobile – we provide a range of mobile phones with clear buttons and a simple design. They each feature SOS or emergency buttons that contact family or friends who are set up to receive the alert. Mobile phones with a talking keypad are also available, as well as mobiles that are compatible with hearing aids.

Photo button phones – photo phones feature direct-dial photo buttons which you press once to call a friend or family member. Simply put pictures of your family or friends on the button to remember who each button will call. Photo phones are ideal for anyone living with a memory condition who may have difficulty recalling long numbers, or the functions of different buttons. They also feature large number buttons so you can still use the phone as usual.

GPS pendant – we provide a GPS pendant that can pair with multiple mobile phones. The pendant can show your location on a mobile and can alert your carers if you leave certain areas. With a built-in speaker you can communicate with your carer, so they can guide or assist you if you require help.

Wrist and pendant alarm – we offer home phones with a pendant or wrist alarm. The pendant alarm is triggered if it goes out of range from the main telephone, and calls pre-set emergency numbers to let your family or carers know you have wandered. The wrist alarm works with a home phone and features a call button that rings multiple numbers until one is answered.

Accessories – phone accessories include amplifiers, which increase the volume of the phone and pillow shakers that can alert you to a phone call whilst in bed. These accessories make it easier for you to recognise the phone is ringing around your home.

What should I consider when choosing a telephone?

Where will you be using the phone? If you want to take a phone out with you, you might consider one of our mobile phones that are easily portable and simple to use.

Different phones will be suitable for different people. For example, large button telephones are ideal if you have a visual impairment or you’re living with a condition affecting your dexterity, but are less suitable if you are hard of hearing. Be sure to consider your own requirements to ensure you find a phone that is most suitable for you.

View all our Telephone and Health Alarms here.