Posted on 04/11/2019

Celebrating OT Week: the growth of our Clinical Services Team

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Celebrating OT Week: the growth of our Clinical Services Team

Another year has gone by and we find ourselves in the midst of OT week again! This year we’re celebrating the great progress that our Clinical Services Team has seen in 2019, including the promotion of our Clinical Lead, Rachel Seabrook, to the role of Clinical Services Director.

The theme of OT Week 2019 is “Small Change, Big Impact” and over the past few years we have gradually recruited more dedicated Occupational Therapists (OTs) and support staff to our Clinical Services Team, who help NHS trusts and local authorities offer professional services, equipment and advice. Although this may have been a small change in our overall business plan, it has certainly had a huge impact on the number of people we can help across the UK.

In the past few years we have also seen the implementation of our Telecare and Wheelchair Services – two very welcome additions to our Clinical Services department – and have seen the recruitment of many new faces across our service centres, all of whom have become a vital part of the Clinical Services Team.

The progression of our Telecare and Wheelchair Services

In 2018 NRS began to recruit Occupational Therapists for our Telecare and Wheelchair Services contracts and we saw James Lampert join the Clinical Services Team as Head of Technology Enabled Care Services, to drive these two new services forward. James has been qualified as an Occupational Therapist for over 20 years and is passionate about offering high quality care services.

Our Telecare service has been progressing year on year since launching and in 2019 we were awarded certification by the Telecare Services Association (TSA) of their Quality Standards Framework and received the TEC Quality Award at the International Technology Enabled Care Awards in October. However, the real reward of the job for our Clinical Services Team is knowing that the services they offer make a real difference to the people using them and these awards prove that the team are dedicated to offering quality services to those who are in need.

Small Change, Big Impact – appointing our Clinical Services Director

In June this year we were delighted to announce that Rachel Seabrook, our former Clinical Lead, had accepted the position of Clinical Services Director. Rachel has been qualified as an Occupational Therapist for over 24 years and has been with NRS Healthcare for almost ten, starting out with just a handful of OTs who managed a product advice line at our head office. With Rachel leading the way, the Clinical Services Team has continued to expand, with services and contracts being implemented across the country. There are now over 60 members of staff working in the Clinical Services Team across our services centres throughout the UK.

Speaking about her new role, Rachel says:

“I am really excited to have this opportunity to lead the Clinical Services Team into a new future. As a company we are now doing more Clinical work than ever before – in Isle of Wight, Milton Keynes, Sandwell and, of course, within our own ICES contracts.

“We have now expanded to include Clinical Wheelchair Services and Technology Enabled Care and are looking forward to developing all of these plus growing our Clinical Services in the range and quality of services we provide.

“We have a fantastic, dedicated clinical team here at NRS and I’m looking forward to innovating and developing new services with them.”

We are excited to see how the NRS Clinical Services Team will grow under the expert guidance of Rachel and look forward to see what the future holds for all the team.

Want to know more about our Clinical Services?

You can find out more about our Clinical Services on the clinical website and keep up to date with any news on our corporate site. If you are interested in joining our Clinical Services Team at NRS Healthcare, either at our Head Office in Leicestershire or in one of our service centres found in areas across the UK, please visit the Work For Us section on our clinical website to discover the benefits of working for NRS Healthcare or email [email protected] (with your CV if possible) to find out more.

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